Why Gambles?

At Gambles, produce is everything. Our business provides the widest assortment of top-quality fruits and vegetables for the wholesale, foodservice, and retail sectors. With a history dating back to the early 1900s, Gambles has grown and evolved in to one of the largest produce wholesalers in all of Canada. Our goal is to be the supplier of choice for all our customer’s needs.

Our people are the backbone of our business! We have a “hire-from-within” mentality at Gambles, which means we put extra focus on developing our people and giving them unique career advancement opportunities. Just like our products and our customer-base, we love to see our people grow!

We offer a competitive benefits package with employer covered health and dental benefits (you don’t pay the premiums!) and a company matched Pension Plan for our full-time employees.

Job Description

The Market Customer Service Representative will report directly to the Market Sales Manager.

This position will be responsible for customer service and providing support to all sales staff with regards to customer orders and advance bookings. This individual will work primarily out of the Ontario Food Terminal location but may require the ability to visit the 302 Dwight Avenue location on occasion.

The primary schedule for this individual is 40 hours per week, including weekends and early mornings. This shift for this schedule will start at 4 am and end at 12 pm. Our ideal candidate can work a flexible schedule to accommodate the needs of the business which will include early mornings and weekends.

Responsibilities

• Processing customer orders
• Processing advance bookings
• Processing cash invoices
• Collection of cash and balancing cash daily
• Processing of customer credit notes
• Interfacing with customers to solve customer complaints
• Extra projects as assigned

Candidate Requirements

Qualifications:

• Highschool diploma or GED
• At least six (6) months previous experience in a fast-paced environment
• Must be bondable

Personal Attributes:

• Strong computer skills
• Ability to work in a team environment
• Ability to manage competing priorities and meet deadlines
• Demonstrate a positive “Can-Do” attitude
• Exceptional verbal and written communication skills
• Detail-oriented, well organized
• Ability to work within and adhere to SOPs and timelines
• Ability to readily adapt and be flexible in a changing environment

Gambles Group of Companies is an equal opportunity employer situated in a heritage building at 165 The Queensway and encourages applications from individuals with disabilities. Accommodations are available upon request for applicants and colleagues with disabilities throughout all stages of the selection process.